Oriental Insurance
The Oriental Insurance Company Ltd.
Government-owned PSU general insurer
Headquarters
New Delhi
Established
1947
Claim Settlement Ratio
89.4%
FY2023-24 (unverified)
Network
8K+
Contact Information
Customer Care
Registered Office
Oriental House, Asaf Ali Road, New Delhi 110002
Products on World Best Insurer (3)
health
Happy Family Floater
motor
Private Car Package Policy
travel
Pravasi Bharati Bima Yojana / Overseas Mediclaim
Our take on Oriental Insurance
Oriental Insurance is a general insurer headquartered in New Delhi, established in 1947 — 79 years in the market. The company operates in India across health and motor. We currently track 3 products from Oriental Insurance on World Best Insurer.
Oriental Insurance's most recent disclosed claim settlement ratio is 89.4% (FY2023-24), which we read as in the middle of the pack. That sits roughly 5.799999999999997 percentage points below the median insurer in the country — worth weighing against premium savings, since one denied claim can outweigh many years of lower premiums. This figure has been verified by our editorial team against the publishing regulator.
Oriental Insurance is a two-line specialist (health, motor), with 3 products listed in our database for this country. That category breadth is wider than the typical insurer in the country (median of 1 lines per insurer), which usually reflects a bundling strategy — buy more than one line, get a multi-policy discount and one customer-service relationship to manage. The two-to-three product lines are typical of insurers running one or two flagship plans plus a specialist option for higher sums insured.
For health products, Oriental Insurance lists a cashless hospital network of 7,600 facilities. That is notably smaller than the median peer (9,300 hospitals) — verify your preferred hospitals are on the panel before buying. Network coverage matters most outside metro cities — the headline number tells you the ceiling, not the actual density wherever you happen to need care, so cross-check with the insurer's online network search before signing.
When evaluating Oriental Insurance against other insurers in India, the metrics that matter most depend on the policy you are buying. For term life, claim settlement ratio and financial strength carry the most weight — the policy is worth nothing if the claim is denied at maturity. For health, the network breadth, pre-existing waiting period, and the specific exclusions list matter more than the headline premium difference. For motor, the depreciation schedule and the cashless garage network determine the real economic value of a claim. For travel, the medical evacuation limit and the list of excluded adventure activities are the two clauses to read before buying. Oriental Insurance's individual products are listed below — click into any plan to see our peer-aware analysis of where it sits within health.
Analysis by WBI Editorial Team · Sourced against Oriental Insurance public filings · how we research insurers